Terms of Service
Last Updated: January 27, 2025
Effective Date: January 27, 2025
Welcome to CoConsultant — an AI-powered consulting assistant for SAP professionals and project teams.
These Terms of Service ("Terms") govern your access to and use of our mobile application, website, and related services (collectively, the "Service").
By creating an account or using the Service, you agree to be bound by these Terms.
If you do not agree, please do not use the Service.
1. Contact Information
Developer: Jari Pietsch (Germany)
Email: support@coconsultant.app
Website: https://coconsultant.app
2. Eligibility
You must be at least 13 years old to use the Service.
By using the Service, you represent that you meet this age requirement and have the legal capacity to enter into this agreement.
The Service is intended for personal and professional use related to SAP learning and project work.
3. Your Account
You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account.
You agree to provide accurate and complete information.
You must not share your account with others or allow unauthorized use.
We may suspend or terminate your account if you violate these Terms or our Privacy Policy.
4. Free and Paid Plans
CoConsultant offers both free and paid subscription plans.
Free users may access one project with up to five AI messages per month.
Paid subscribers receive additional message limits and features, as displayed in-app.
Features and limits for each plan may change over time; changes will be communicated in-app.
5. Subscriptions and Payments
Subscriptions are managed and billed exclusively through the Apple App Store or Google Play Store.
Subscription payments are processed via RevenueCat.
All billing, renewals, and cancellations are handled by your App Store account settings.
Subscriptions automatically renew unless canceled at least 24 hours before the end of the billing period.
Refunds are handled according to the policies of the respective App Store.
We do not directly collect or store payment information.
6. Use of the Service
You agree not to:
- Use the Service for unlawful, harmful, or misleading purposes.
- Attempt to gain unauthorized access to our systems.
- Copy, modify, or reverse-engineer any part of the Service.
- Upload or transmit malware or content that infringes third-party rights.
- Use the Service to generate or share harmful, discriminatory, or confidential information.
We reserve the right to monitor and restrict usage to ensure compliance and protect system integrity.
7. AI-Generated Content
AI-Generated Content and Third-Party AI Services
The Service uses artificial intelligence models (currently provided by Anthropic's Claude API) to generate responses to user queries. Your messages and prompts are routed through our secure systems and then sent to Anthropic solely for the purpose of generating a response. We do not supply your account identifiers, email address, or user ID to Anthropic. Messages are processed over HTTPS and are not used to train Anthropic's models. In addition, OpenAI tools may be used solely for internal administrative purposes and do not receive any user content or personal data from you.
In the future, additional AI providers may be used; any use will comply with our Privacy Policy.
AI-generated output is automatically produced and may contain errors or omissions.
You are responsible for verifying the accuracy, completeness, and suitability of AI-generated content before relying on it.
Ownership:
- You own the input you provide and the AI-generated output.
- By using the Service, you grant CoConsultant a limited license to process your content solely to operate and improve the Service.
- We do not claim ownership of your content or share it publicly.
8. User Content
You may create "projects," add text, and upload materials (e.g., PDFs) within the app.
You retain ownership of all such content.
You are solely responsible for ensuring that your content:
- Does not infringe third-party rights (e.g., copyright, trademarks, confidential data);
- Complies with all applicable laws and regulations;
- Does not contain malicious or illegal material.
We may remove or restrict content that violates these rules or applicable law.
9. Intellectual Property
All intellectual property in the Service — including code, design, logos, and text — belongs to CoConsultant or its licensors.
You may not copy, reproduce, distribute, or modify the Service without written permission.
These Terms grant you a limited, non-exclusive, revocable license to use the app for personal and professional use consistent with its intended purpose.
10. Data and Privacy
Your privacy is important to us.
Our Privacy Policy explains how we collect, use, and protect your personal information.
By using the Service, you agree to the processing of your information as described there.
11. Termination and Account Deletion
You may stop using the Service at any time and request deletion of your account as described in our Privacy Policy.
We may suspend or terminate your account if you breach these Terms, misuse the Service, or act unlawfully.
Upon termination, your right to use the Service ends immediately.
Account data will be deleted according to our Privacy Policy.
12. Disclaimers
The Service and all AI-generated outputs are provided "as is" and "as available."
We make no warranties or representations of any kind, express or implied, including merchantability, fitness for a particular purpose, or non-infringement.
We do not guarantee that the Service will be error-free, uninterrupted, or secure.
13. Limitation of Liability
To the maximum extent permitted by law:
- CoConsultant and its affiliates will not be liable for any indirect, incidental, special, or consequential damages (including loss of data, profits, or business opportunities).
- Our total liability for any claim arising from or related to the Service shall not exceed the total amount you paid to us (if any) during the 12 months prior to the claim.
14. Indemnification
You agree to indemnify and hold harmless CoConsultant and its developer from any claims, damages, or expenses arising from:
- Your use of the Service;
- Your content or AI inputs;
- Your violation of these Terms or any law.
15. Changes to the Terms
We may update these Terms from time to time.
Material changes will be communicated via the app or by email.
The "Last Updated" date above reflects the latest version.
Your continued use of the Service after changes become effective constitutes acceptance of the revised Terms.
16. Governing Law and Jurisdiction
These Terms are governed by the laws of Germany, without regard to conflict-of-law principles.
Any disputes shall be resolved exclusively by the competent courts of Germany.
17. Contact
If you have questions about these Terms or the Service, contact us:
Email: support@coconsultant.app
Website: https://coconsultant.app
By using CoConsultant, you acknowledge that you have read, understood, and agree to these Terms of Service.
LICENSED APPLICATION END USER LICENSE AGREEMENT
Apps made available through the App Store are licensed, not sold, to you. Your license to each App is subject to your prior acceptance of either this Licensed Application End User License Agreement ("Standard EULA"), or a custom end user license agreement between you and the Application Provider ("Custom EULA"), if one is provided. Your license to any Apple App under this Standard EULA or Custom EULA is granted by Apple, and your license to any Third Party App under this Standard EULA or Custom EULA is granted by the Application Provider of that Third Party App. Any App that is subject to this Standard EULA is referred to herein as the "Licensed Application." The Application Provider or Apple as applicable ("Licensor") reserves all rights in and to the Licensed Application not expressly granted to you under this Standard EULA.
a. Scope of License:
Licensor grants to you a nontransferable license to use the Licensed Application on any Apple-branded products that you own or control and as permitted by the Usage Rules. The terms of this Standard EULA will govern any content, materials, or services accessible from or purchased within the Licensed Application as well as upgrades provided by Licensor that replace or supplement the original Licensed Application, unless such upgrade is accompanied by a Custom EULA. Except as provided in the Usage Rules, you may not distribute or make the Licensed Application available over a network where it could be used by multiple devices at the same time. You may not transfer, redistribute or sublicense the Licensed Application and, if you sell your Apple Device to a third party, you must remove the Licensed Application from the Apple Device before doing so. You may not copy (except as permitted by this license and the Usage Rules), reverse-engineer, disassemble, attempt to derive the source code of, modify, or create derivative works of the Licensed Application, any updates, or any part thereof (except as and only to the extent that any foregoing restriction is prohibited by applicable law or to the extent as may be permitted by the licensing terms governing use of any open-sourced components included with the Licensed Application).
b. Consent to Use of Data:
You agree that Licensor may collect and use technical data and related information—including but not limited to technical information about your device, system and application software, and peripherals—that is gathered periodically to facilitate the provision of software updates, product support, and other services to you (if any) related to the Licensed Application. Licensor may use this information, as long as it is in a form that does not personally identify you, to improve its products or to provide services or technologies to you.
c. Termination.
This Standard EULA is effective until terminated by you or Licensor. Your rights under this Standard EULA will terminate automatically if you fail to comply with any of its terms.
d. External Services.
The Licensed Application may enable access to Licensor's and/or third-party services and websites (collectively and individually, "External Services"). You agree to use the External Services at your sole risk. Licensor is not responsible for examining or evaluating the content or accuracy of any third-party External Services, and shall not be liable for any such third-party External Services. Data displayed by any Licensed Application or External Service, including but not limited to financial, medical and location information, is for general informational purposes only and is not guaranteed by Licensor or its agents. You will not use the External Services in any manner that is inconsistent with the terms of this Standard EULA or that infringes the intellectual property rights of Licensor or any third party. You agree not to use the External Services to harass, abuse, stalk, threaten or defame any person or entity, and that Licensor is not responsible for any such use. External Services may not be available in all languages or in your Home Country, and may not be appropriate or available for use in any particular location. To the extent you choose to use such External Services, you are solely responsible for compliance with any applicable laws. Licensor reserves the right to change, suspend, remove, disable or impose access restrictions or limits on any External Services at any time without notice or liability to you.
e. NO WARRANTY:
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT USE OF THE LICENSED APPLICATION IS AT YOUR SOLE RISK. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE LICENSED APPLICATION AND ANY SERVICES PERFORMED OR PROVIDED BY THE LICENSED APPLICATION ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND LICENSOR HEREBY DISCLAIMS ALL WARRANTIES AND CONDITIONS WITH RESPECT TO THE LICENSED APPLICATION AND ANY SERVICES, EITHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES AND/OR CONDITIONS OF MERCHANTABILITY, OF SATISFACTORY QUALITY, OF FITNESS FOR A PARTICULAR PURPOSE, OF ACCURACY, OF QUIET ENJOYMENT, AND OF NONINFRINGEMENT OF THIRD-PARTY RIGHTS. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY LICENSOR OR ITS AUTHORIZED REPRESENTATIVE SHALL CREATE A WARRANTY. SHOULD THE LICENSED APPLICATION OR SERVICES PROVE DEFECTIVE, YOU ASSUME THE ENTIRE COST OF ALL NECESSARY SERVICING, REPAIR, OR CORRECTION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES OR LIMITATIONS ON APPLICABLE STATUTORY RIGHTS OF A CONSUMER, SO THE ABOVE EXCLUSION AND LIMITATIONS MAY NOT APPLY TO YOU.
f. Limitation of Liability.
TO THE EXTENT NOT PROHIBITED BY LAW, IN NO EVENT SHALL LICENSOR BE LIABLE FOR PERSONAL INJURY OR ANY INCIDENTAL, SPECIAL, INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER, INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, LOSS OF DATA, BUSINESS INTERRUPTION, OR ANY OTHER COMMERCIAL DAMAGES OR LOSSES, ARISING OUT OF OR RELATED TO YOUR USE OF OR INABILITY TO USE THE LICENSED APPLICATION, HOWEVER CAUSED, REGARDLESS OF THE THEORY OF LIABILITY (CONTRACT, TORT, OR OTHERWISE) AND EVEN IF LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF LIABILITY FOR PERSONAL INJURY, OR OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THIS LIMITATION MAY NOT APPLY TO YOU. In no event shall Licensor's total liability to you for all damages (other than as may be required by applicable law in cases involving personal injury) exceed the amount of fifty dollars ($50.00). The foregoing limitations will apply even if the above stated remedy fails of its essential purpose.
g. Export Restrictions.
You may not use or otherwise export or re-export the Licensed Application except as authorized by United States law and the laws of the jurisdiction in which the Licensed Application was obtained. In particular, but without limitation, the Licensed Application may not be exported or re-exported (a) into any U.S.-embargoed countries or (b) to anyone on the U.S. Treasury Department's Specially Designated Nationals List or the U.S. Department of Commerce Denied Persons List or Entity List. By using the Licensed Application, you represent and warrant that you are not located in any such country or on any such list. You also agree that you will not use these products for any purposes prohibited by United States law, including, without limitation, the development, design, manufacture, or production of nuclear, missile, or chemical or biological weapons.
h. U.S. Government End Users.
The Licensed Application and related documentation are "Commercial Items", as that term is defined at 48 C.F.R. §2.101, consisting of "Commercial Computer Software" and "Commercial Computer Software Documentation", as such terms are used in 48 C.F.R. §12.212 or 48 C.F.R. §227.7202, as applicable. Consistent with 48 C.F.R. §12.212 or 48 C.F.R. §227.7202-1 through 227.7202-4, as applicable, the Commercial Computer Software and Commercial Computer Software Documentation are being licensed to U.S. Government end users (a) only as Commercial Items and (b) with only those rights as are granted to all other end users pursuant to the terms and conditions herein. Unpublished-rights reserved under the copyright laws of the United States.
i. Governing Law.
Except to the extent expressly provided in the following paragraph, this Agreement and the relationship between you and Apple shall be governed by the laws of the State of California, excluding its conflicts of law provisions. You and Apple agree to submit to the personal and exclusive jurisdiction of the courts located within the county of Santa Clara, California, to resolve any dispute or claim arising from this Agreement. If (a) you are not a U.S. citizen; (b) you do not reside in the U.S.; (c) you are not accessing the Service from the U.S.; and (d) you are a citizen of one of the countries identified below, you hereby agree that any dispute or claim arising from this Agreement shall be governed by the applicable law set forth below, without regard to any conflict of law provisions, and you hereby irrevocably submit to the non-exclusive jurisdiction of the courts located in the state, province or country identified below whose law governs:
If you are a citizen of any European Union country or Switzerland, Norway or Iceland, the governing law and forum shall be the laws and courts of your usual place of residence.
Specifically excluded from application to this Agreement is that law known as the United Nations Convention on the International Sale of Goods.